The newly formed WOW airlines has accused Iceland Express of using listening devices to determine how many passengers were using WOW. Iceland Express has called the accusation “ridiculous”.
RÚV reports that employees from WOW airlines say that an employee of Isavia – the company which manages Keflavík International Airport – approached them to let them know that Iceland Express was listening in on the Terrestrial Trunked Radio (TETRA) that WOW uses. In the report WOW filed with the police, they state that an employee of Iceland Express admitted to them that the spying was being conducted, for the purpose of determining how many passengers they had.
Iceland Express, on the other hand, deny the accusation. They contend that Keflavík Flight Services (KFS) had worked with Iceland Express last November, and were granted access to the TETRA system, which is owned by the Emergency Line and used by Iceland Express. KFS now works on a provisional permit for The Icelandic Civil Aviation Administration, in the service of WOW. KFS had apparently not gotten their own channel on the TETRA system, but continued using Iceland Express’.
Iceland Express has since locked KFS out of the channel. The charges are now in the hands of the police. WOW is pursuing an investigation.